Answers about Konfyre Forms
Get clear answers about forms, workflows, security, and implementation. Find the details that help your team take the next step.
Getting started
What is Konfyre Forms?
Konfyre Forms helps teams turn PDFs into digital forms and connect submissions to validation, approvals, signatures, and document workflows.
How do I get started?
Open the Forms app to sign in, or contact our team to discuss access and your first workflow. You can explore the interactive samples on this website before choosing a package.
Where can I find pricing?
The main Konfyre pricing page describes Forms Starter, Forms Workflow, and other packages. Ask our team to confirm pricing, usage limits, and the capabilities included for your requirements.
Are the website previews live customer workflows?
No. The previews use fictional data to demonstrate form and workflow concepts. Interacting with a sample does not publish a form, send a signature request, or submit customer information.
Forms and PDFs
Can I convert an existing PDF?
Yes. Start with a PDF, review the detected fields, and edit the generated form before publishing. Complex layouts and longer packets may need adjustments.
Can I add validation and conditional questions?
Yes. Use required fields, format validation, and conditional logic to guide completion. Review the rules and test the form before making it available to respondents.
Can people complete a form on a phone?
Forms support responsive completion. Preview your layout on the devices your audience uses, particularly for long documents and grouped questions.
Can I keep a completed PDF?
A digital submission can produce a completed PDF when that output is configured. Review the field mapping and document output as part of setup.
Workflows and signatures
How do approval workflows work?
Connect a submission to defined review and approval steps. Configured rules can route work based on form answers and notify the responsible team.
Can I collect signatures?
Yes. Signature requests can form part of the document workflow, with completion status and audit activity linked to the packet. Confirm the signing process and plan needed for your documents.
Can Forms connect to our existing systems?
APIs, webhooks, and exports support structured handoff. Each integration depends on system access, available endpoints, your selected package, and implementation requirements.
How long does implementation take?
Timing depends on your documents, review steps, integrations, and security requirements. Bring a representative form to a demo so the team can help scope the work.
Security and healthcare
Where can our security team review the safeguards?
The Forms security page links to the Konfyre Trust Center for access controls, encryption, audit history, SOC 2 information, retention, subprocessors, and security review requests.
Is a BAA available?
A business associate agreement (BAA) is available for eligible healthcare customers, subject to contract and security review. Confirm eligibility and implementation requirements with Konfyre before using protected health information.
Who makes clinical or other regulated decisions?
Forms can collect information and route it to authorized reviewers. Clinical judgment and other regulated decisions remain with the people responsible for the process.
Can I include patient information in a demo request?
No. Use the contact form to describe your workflow without patient information, member information, clinical details, or other protected health information.